Privacy Policy

Privacy Policy

Effective date: May 24, 2026

This Privacy Policy explains how Emberly Chimney Cleaners Camden handles the personal information of people who visit emberlychimneycamden.com or submit a service request through it. Emberly Chimney Cleaners Camden is a home-service marketing and referral company - it advertises home services, collects requests from visitors, and then routes those requests to independent businesses that actually do the work. By using this site or submitting any information on it, you are accepting the practices described in this policy.

Is Emberly Chimney Cleaners Camden Part of a Larger Group of Brands?

Yes. Emberly Chimney Cleaners Camden is one of several home-service websites and brands that operate under shared ownership and management. That group of affiliated brands uses common service providers for things like answering calls, managing scheduling and customer records, hosting the site, and running marketing campaigns.

Because of that shared structure, personal information you submit may flow among those affiliated brands and the vendors they rely on. That happens so your request can reach the right trade category and service area, and so the group can handle support, billing, fraud prevention, and quality control across its operations.

Any affiliated brand or shared vendor that receives your information is required to treat it under this policy or one that is materially equivalent to it.

Does Emberly Chimney Cleaners Camden Collect Information from Children?

This website is not directed at children under the age of 13, and Emberly Chimney Cleaners Camden does not knowingly collect personal information from anyone in that age group. If you believe a child has submitted information through the site, please reach out through the contact page so that information can be removed.

How Does Emberly Chimney Cleaners Camden Protect the Information It Receives?

Emberly Chimney Cleaners Camden uses reasonable, industry-standard technical and administrative safeguards to protect the personal information it collects. That includes measures designed to prevent unauthorized access, disclosure, or misuse.

That said, no method of transmitting or storing data over the internet is completely secure. Emberly Chimney Cleaners Camden cannot guarantee that information will never be accessed, disclosed, altered, or destroyed, and visitors submit information at their own risk.

What Choices Do Visitors Have About Their Information?

Visitors have a few straightforward options when it comes to the information Emberly Chimney Cleaners Camden holds:

• Opt out of text messages: Reply STOP to any text message from Emberly Chimney Cleaners Camden to stop receiving texts. See the SMS section below for full details.
• Ask what is on file: Visitors can request a summary of the personal information Emberly Chimney Cleaners Camden has collected about them.
• Request deletion: Visitors can ask that their information be deleted from Emberly Chimney Cleaners Camden’s records. Note that information already passed to a partner business is subject to that business’s own data practices.

To make any of these requests, visit the contact page.

What Happens If This Policy Changes?

Emberly Chimney Cleaners Camden may update this Privacy Policy from time to time to reflect changes in its practices, technology, or applicable law. When it does, the revised version will be posted on this page with an updated effective date. The date at the top of this page will always reflect when it was last changed. Continued use of the site after a revision is posted means acceptance of the updated policy.

Last updated: May 24, 2026

Do State Privacy Laws Give You Additional Rights?

Depending on where you live, you may have privacy rights beyond what is described elsewhere in this policy. Residents of California, Virginia, Colorado, Connecticut, and Utah - and residents of other states that have enacted comparable consumer privacy legislation - have the rights described in this section.

Your rights include:

• The right to know which categories of personal information Emberly Chimney Cleaners Camden has collected about you, the specific pieces of information on file, and who that information has been sent to.
• The right to correct personal information that is inaccurate.
• The right to request deletion of your personal information, subject to certain exceptions.
• The right to receive a portable copy of your information in a commonly used format.
• The right to opt out of the sale or sharing of your personal information and of targeted advertising or profiling based on it.

A plain word about how this site works: When you submit a service request on emberlychimneycamden.com, your contact details and project information are passed on to the independent businesses that respond to those requests. Under some of the state laws listed above, that transfer may qualify as a ‘sale’ or a ‘share’ of personal information. Emberly Chimney Cleaners Camden does not obscure that. If you would prefer that your information not be passed on in that way, the best step is not to submit a request. If you have already submitted one and want to opt out or withdraw consent, contact Emberly Chimney Cleaners Camden through the contact page - that is the opt-out mechanism, because there is no cookie toggle or preference center on this site.

How to exercise any of these rights: Submit your request through the contact page. An authorized agent may submit a request on your behalf if they provide acceptable proof of authorization. Emberly Chimney Cleaners Camden may need to verify your identity before acting on a request. Responses will be provided within the timeframe required by the applicable state law.

Appeals: If Emberly Chimney Cleaners Camden declines to act on your request, it will explain why. You may appeal that decision by replying to the response you receive or by contacting Emberly Chimney Cleaners Camden again through the contact page. You will be informed of the outcome of any appeal.

No discrimination: Emberly Chimney Cleaners Camden will not deny you access to this site, charge you a different price, or provide you a lower quality of service because you exercised any of the rights described here.

What Information Does Emberly Chimney Cleaners Camden Collect?

When someone uses a quote form, a chat feature, or a phone call option on emberlychimneycamden.com, Emberly Chimney Cleaners Camden collects the details that come with that interaction. That typically includes the person’s name, a phone number and email address where they can be reached, the service address for the project, and a description of the work they are looking to have done.

Beyond what visitors actively submit, the site also picks up basic technical information automatically - things like which pages were visited, what browser and device type were used, and general location inferred from an IP address. This kind of data helps with site performance and understanding how visitors find and use the site.

Does Emberly Chimney Cleaners Camden Use Analytics Tools?

Yes. Emberly Chimney Cleaners Camden uses analytics tools to understand things like how visitors arrive at the site, which pages get the most traffic, and how advertising campaigns are performing. The data used for these purposes is aggregated or de-identified - meaning it does not identify individual visitors. Aggregate and de-identified statistics of that kind are not sold.

For clarity, this applies only to that category of statistical data. Personal information submitted through forms or chats is handled as described elsewhere in this policy, including in the state-rights and sharing sections.

What Should You Know About Text Messages?

By submitting a request on emberlychimneycamden.com and providing a mobile number, you may receive text messages from Emberly Chimney Cleaners Camden as well as from the independent business or professional that picks up your request and responds to it.

Those communications may be placed using an automatic telephone dialing system, and may include prerecorded or artificial-voice messages. Agreeing to receive calls or texts is not required in order to purchase any service. You can always ask to be contacted in another way.

Message frequency will vary - it depends on the nature of your request and how the responding business follows up. Message and data rates from your carrier may apply.

To stop texts from Emberly Chimney Cleaners Camden, reply STOP to any message. Reply HELP for assistance. Opting out of texts will stop text messages, but it will not stop other forms of contact (such as phone calls or email) about an open request unless you separately ask for that through the contact page.

You can also submit opt-out requests or questions about texting through the contact page at any time.

Who Receives Your Information, and What Are You Agreeing To When You Submit It?

When you fill out a form, start a chat, or otherwise send information through emberlychimneycamden.com, that information does not stay with Emberly Chimney Cleaners Camden alone. The whole point of the site is to connect you with someone who can actually help - so your name, contact details, service address, and project description are routed to the local home-service companies and tradespeople in our network who cover your area and your type of job. Those businesses operate entirely on their own; they are not employees or agents of Emberly Chimney Cleaners Camden, and they make their own decisions about how to follow up with you.

By submitting information through this site, you are expressly agreeing to that transfer. You are also expressly agreeing to be contacted by phone, text, or email about your request - both by Emberly Chimney Cleaners Camden and by whichever business takes on your inquiry. That agreement to be contacted is not a condition of purchasing any service; if you would rather limit how you are reached, just let Emberly Chimney Cleaners Camden or the responding business know.

How Can You Reach Emberly Chimney Cleaners Camden With Privacy Questions?

If you have a question about this Privacy Policy, want to know what information Emberly Chimney Cleaners Camden has on file for you, or would like to make any kind of privacy request, please use the contact page. Emberly Chimney Cleaners Camden will do its best to respond promptly and helpfully.

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